Reporting flooding

Reporting of flooding is crucial for incident response and also for long term planning of flood risk reduction measures. If you have been impacted by flooding but it has not been reported, then the relevant authorities may not be aware of what has occurred.

• The portal for non-emergency reporting is the Flood Online Reporting Tool: FORT – Home (geowessex.com). This information is shared with risk management authorities to ensure it goes to the correct organisation.

In an emergency, if you think there is a risk to life, report flooding to 999.

• For other emergency reporting, who you report the flooding to will depend on the source of the flood: https://www.gov.uk/report-flood-cause
• For main rivers: Environment Agency incident hotline (24hr) 0800 80 70 60
• For ordinary watercourses / surface water / roads: Somerset Council Report a problem on the road (somerset.gov.uk)
• For sewage / burst mains: Wessex Water 0345 600 4 600 (24hr) www.wessexwater.co.uk/your-wastewater/flooding/sewer-flooding

(Information supplied by the Environment Agency)